At Meeza Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and secure your data.

1. Information We Collect

  • Personal Information: Name, email, phone number, billing & shipping address
  • Order Information: Products ordered, payment details, order history
  • Technical Information: IP address, device type, browser type, cookies
  • Optional Information: Reviews, messages, profile details

2. How We Use Your Information

  • Process and deliver orders
  • Provide customer support
  • Improve product quality
  • Personalize your experience
  • Send updates or offers (optional)
  • Authenticate products via hologram & QR system
  • Prevent fraud

3. Data Sharing

We do not sell your information. We only share limited data with:

  • Shipping companies
  • Payment processors
  • Customer service systems
  • Authorities when legally required

4. Data Security

  • SSL encryption
  • Secure payment gateways
  • Fraud protection
  • Hologram authenticity validation

5. Cookies

Used to enhance performance and functionality. Disabling cookies may limit some features.

6. Your Rights

  • Request access to your data
  • Request correction or deletion
  • Opt-out of marketing
  • Request account deletion

7. International Transfers

Your data may be processed in USA, UAE, EU, or other regions Meeza operates in — under applicable laws.

8. Policy Updates

Changes will be posted with an updated revision date.

Questions about your privacy?

customercare@meezaliving.com

By accessing Meeza Living’s website or purchasing our products, you agree to these Terms of Service.

1. Acceptance

Use of the website indicates acceptance of these terms.

2. Eligibility

  • You must be 18 years or older
  • Authorized to use your payment method

3. Product Information

While we aim for accuracy, packaging, colors, or ingredients may vary due to improvements.

4. Orders & Payments

  • Your information must be accurate
  • Orders may be refused for fraud suspicion
  • Payments are securely processed
  • Card details are not stored

5. Shipping & Delivery

Middle East: 2–7 business days

Europe & USA: 5–14 business days

Delays may occur due to customs or couriers.

6. Returns & Refunds

Refunds apply if:

  • Product is damaged
  • Wrong item received
  • Item unused and sealed

Note: Herbal, drinkable, or supplement products are non-returnable once opened.

7. Authenticity

Meeza products include a Hologram Security Seal with:

  • Unique codes
  • QR verification
  • Anti-counterfeit protection

8. User Responsibility

Users may not:

  • Misuse the website
  • Spread false claims
  • Create fraudulent orders
  • Resell products without permission

9. Liability

Meeza Living is not liable for:

  • Misuse of products
  • Allergic reactions
  • Shipping delays
  • Non-genuine resold items

10. Intellectual Property

All trademarks, names, designs, and content belong to Meeza Living.

11. Modifications

We may update the terms anytime.

12. Governing Law

These terms follow international e-commerce laws.

Questions about our terms?

customercare@meezaliving.com
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